AI-Powered Customer Support Transformation for a Global Tech Leader
Client Overview Industry: Consumer Technology (Fortune 500)Size: $70+ Billion Annual Revenue | 100+ Million Active Customers GloballyRegions Served: North America, EMEA, APACEngagement Model: Digital Transformation + Multilingual Support + AI IntegrationIBU’s Role: Strategy, AI Implementation, Global Support Desk
Scaling a Fortune 500 Telecom Brand’s Talent & Digital Strategy Across Europe
Client Overview Industry: Telecommunications Size: $50+ Billion Revenue | 150,000+ employees globally Regions Served: Europe, North America, APAC Engagement Model: Strategic Consulting + Talent Partnership + Digital Delivery IBU’s Role: Exclusive Partner for Talent Operations & Digital Workforce Enablement in
AI-Led Supply Chain Optimization for a Global Retail Giant
Client OverviewIndustry: Retail & Consumer Goods (Fortune 100)Size: $90+ Billion Annual Revenue | 2,000+ Stores in 40 CountriesRegions Served: North America, EU, LATAMEngagement Model: AI/ML Integration + Inventory Optimization + Real-Time AnalyticsIBU’s Role: Predictive Analytics, Machine Learning Implementat
Digital Onboarding Transformation for a Tier-1 European Bank
Client OverviewIndustry: Financial Services (Top 10 EU Bank)Size: €650 Billion AUM | 22 Million CustomersRegions Served: EU, UK, CEEEngagement Model: Regulatory Tech + UX Design + Document AIIBU’s Role: eKYC Automation, Fraud Prevention, Compliance Alignment (GDPR, PSD2) The Challenge: Friction-Filled Onboarding
Generative AI Enablement for a Global Pharma Major
Client OverviewIndustry: Pharmaceuticals + Life Sciences (Top 3 Global)Size: $45 Billion Revenue | 100K+ EmployeesRegions Served: Global (Research, Manufacturing, Sales)Engagement Model: GenAI + Knowledge Management + R&D Workflow AutomationIBU’s Role: Generative AI PoC, Secure Data Environment, Workflow Integ
End-to-End Talent Cloud Deployment for a Media Conglomerate
Client OverviewIndustry: Media & EntertainmentSize: 30,000 Employees | $18B Revenue | Global Broadcast + OTTRegions Served: US, UK, India, SEAEngagement Model: Talent Transformation + Cloud HR Tech StackIBU’s Role: HR Tech Consulting, Cloud HCM Implementation, Talent Marketplace Design The Challenge: Skills Ga
